:root {
  --bg: #f4f5f7;
  --bg-grid-line: rgba(15, 23, 42, 0.035);
  --surface: #ffffff;
  --surface-border: #e3e6ea;
  --ink: #1c2230;
  --ink-soft: #6b7280;
  --accent: #2b3a55;
  --accent-soft: #eef1f6;
  --shadow: rgba(28, 34, 48, 0.06);
  --shadow-hover: rgba(28, 34, 48, 0.12);
  --radius: 14px;
}

* {
  box-sizing: border-box;
}

html, body {
  height: 100%;
}

body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
  font-family: "Segoe UI", "Inter", -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  position: relative;
  overflow-x: hidden;
}

.bg-grid {
  position: fixed;
  inset: 0;
  background-image:
    linear-gradient(var(--bg-grid-line) 1px, transparent 1px),
    linear-gradient(90deg, var(--bg-grid-line) 1px, transparent 1px);
  background-size: 42px 42px;
  pointer-events: none;
  z-index: 0;
}

.omni-header {
  position: relative;
  z-index: 1;
  display: flex;
  justify-content: center;
  align-items: center;
  padding: 64px 24px 8px;
}

.omni-logo {
  font-size: 1.65rem;
  font-weight: 600;
  letter-spacing: 0.14em;
  color: var(--accent);
  text-transform: uppercase;
}

.omni-user-box {
  position: absolute;
  right: 28px;
  top: 50%;
  transform: translateY(-50%);
  display: flex;
  align-items: center;
  gap: 12px;
}

.omni-user {
  font-size: 0.78rem;
  color: var(--ink-soft);
  letter-spacing: 0.02em;
}

.omni-logout {
  font-size: 0.76rem;
  color: var(--ink-soft);
  text-decoration: none;
  padding: 4px 10px;
  border: 1px solid var(--surface-border);
  border-radius: 6px;
  transition: color 0.18s ease, border-color 0.18s ease, background 0.18s ease;
}

.omni-logout:hover,
.omni-logout:focus-visible {
  color: var(--accent);
  border-color: var(--accent);
  background: var(--accent-soft);
}

.lobby {
  position: relative;
  z-index: 1;
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 4px;
  padding: 32px 24px 64px;
}

.module-grid {
  display: grid;
  width: 100%;
  max-width: 1100px;
  grid-template-columns: repeat(auto-fit, minmax(160px, 220px));
  justify-content: center;
  gap: 22px;
}

.module-card {
  background: var(--surface);
  border: 1px solid var(--surface-border);
  border-radius: var(--radius);
  padding: 36px 20px 28px;
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  text-decoration: none;
  color: inherit;
  box-shadow: 0 1px 2px var(--shadow);
  transition: transform 0.22s ease, box-shadow 0.22s ease, border-color 0.22s ease;
  will-change: transform;
  outline: none;
  cursor: pointer;
}

.module-card:hover,
.module-card:focus-visible {
  transform: translateY(-4px);
  box-shadow: 0 12px 24px var(--shadow-hover);
  border-color: var(--accent);
}

.module-card:active,
.module-card.is-active {
  transform: translateY(-1px) scale(0.97);
  transition-duration: 0.1s;
}

.module-icon {
  width: 56px;
  height: 56px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: var(--accent-soft);
  color: var(--accent);
  margin-bottom: 18px;
  transition: background 0.22s ease, transform 0.22s ease;
}

.module-card:hover .module-icon,
.module-card:focus-visible .module-icon {
  background: var(--accent);
  color: #ffffff;
  transform: scale(1.06);
}

.module-icon svg {
  width: 26px;
  height: 26px;
}

.module-name {
  font-size: 1rem;
  font-weight: 600;
  letter-spacing: 0.02em;
  margin-bottom: 4px;
}

.module-desc {
  font-size: 0.78rem;
  color: var(--ink-soft);
  font-weight: 400;
}

.omni-footer {
  position: relative;
  z-index: 1;
  display: flex;
  justify-content: center;
  padding: 18px 24px 26px;
}

.signature {
  font-size: 0.72rem;
  letter-spacing: 0.03em;
  color: var(--ink-soft);
  opacity: 0.85;
  font-style: italic;
}

.signature strong {
  font-style: normal;
  font-weight: 600;
  color: var(--ink);
}

@media (max-width: 720px) {
  .module-grid {
    grid-template-columns: repeat(2, minmax(140px, 1fr));
  }
  .omni-header {
    padding-top: 44px;
  }
}

@media (prefers-color-scheme: dark) {
  :root {
    --bg: #12151c;
    --bg-grid-line: rgba(255, 255, 255, 0.035);
    --surface: #1a1e27;
    --surface-border: #2a2f3a;
    --ink: #e8eaed;
    --ink-soft: #9aa1ac;
    --accent: #7f9cd6;
    --accent-soft: #232a38;
    --shadow: rgba(0, 0, 0, 0.25);
    --shadow-hover: rgba(0, 0, 0, 0.4);
  }
  .module-card:hover .module-icon,
  .module-card:focus-visible .module-icon {
    color: #12151c;
  }
}

/* =========================================================
   Componentes de módulo (compartilhados entre SAC, admin e os
   próximos módulos — evita duplicar isso em cada module.css)
   ========================================================= */

.module-topbar {
  position: relative;
  z-index: 1;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 22px 32px;
  border-bottom: 1px solid var(--surface-border);
  background: var(--surface);
}

.module-topbar-left {
  display: flex;
  align-items: baseline;
  gap: 8px;
}

.module-topbar-brand {
  font-size: 0.8rem;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-soft);
}

.module-topbar-sep {
  color: var(--ink-soft);
  opacity: 0.5;
}

.module-topbar-title {
  font-size: 1.05rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: var(--ink);
}

.module-topbar-right {
  display: flex;
  align-items: center;
  gap: 14px;
}

.module-topbar-user {
  font-size: 0.78rem;
  color: var(--ink-soft);
  letter-spacing: 0.02em;
}

.module-back {
  font-size: 0.8rem;
  color: var(--ink-soft);
  text-decoration: none;
  padding: 7px 14px;
  border: 1px solid var(--surface-border);
  border-radius: 8px;
  transition: color 0.18s ease, border-color 0.18s ease, background 0.18s ease, transform 0.18s ease;
}

.module-back:hover,
.module-back:focus-visible {
  color: var(--accent);
  border-color: var(--accent);
  background: var(--accent-soft);
  transform: translateX(-3px);
}

.module-content {
  position: relative;
  z-index: 1;
  width: 100%;
  max-width: 1200px;
  margin: 0 auto;
  padding: 32px 32px 64px;
}

.module-section-title {
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--ink);
  margin: 0 0 16px;
}

.module-content-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 16px;
}

.module-content-header .module-section-title {
  margin-bottom: 0;
}

.module-new-button {
  padding: 9px 18px;
}

.button-primary {
  display: inline-block;
  border: none;
  border-radius: 8px;
  padding: 11px 16px;
  background: var(--accent);
  color: #ffffff;
  font-size: 0.88rem;
  font-weight: 600;
  letter-spacing: 0.02em;
  text-decoration: none;
  cursor: pointer;
  font-family: inherit;
  text-align: center;
  transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.button-primary:hover,
.button-primary:focus-visible {
  box-shadow: 0 8px 18px var(--shadow-hover);
  transform: translateY(-2px);
}

.button-primary:active {
  transform: translateY(0) scale(0.97);
  transition-duration: 0.1s;
}

.form-alert {
  background: #fdecec;
  border: 1px solid #f2b8b5;
  color: #9b2c2c;
  font-size: 0.85rem;
  border-radius: 8px;
  padding: 12px 16px;
  margin-bottom: 20px;
}

.form-alert-success {
  background: #d1fae5;
  border-color: #a7f3d0;
  color: #065f46;
}

.form-card {
  background: var(--surface);
  border: 1px solid var(--surface-border);
  border-radius: var(--radius);
  padding: 32px;
  box-shadow: 0 1px 2px var(--shadow);
}

.form-section-title {
  font-size: 0.82rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--ink-soft);
  margin: 28px 0 16px;
  padding-top: 20px;
  border-top: 1px solid var(--surface-border);
}

.form-card > .form-section-title:first-child {
  margin-top: 0;
  padding-top: 0;
  border-top: none;
}

/* Mesmo reset, para quando o título não é literalmente o primeiro filho
   do .form-card (ex: depois de inputs hidden) — aplicado via classe. */
.detalhes-first-title {
  margin-top: 0;
  padding-top: 0;
  border-top: none;
}

/* Par rótulo/valor em grid (ex: estatísticas rápidas, dados de detalhe). */
.detalhes-list {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px 20px;
  margin: 0 0 24px;
}

.detalhes-list > div {
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.detalhes-list dt {
  font-size: 0.7rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--ink-soft);
}

.detalhes-list dd {
  margin: 0;
  font-size: 0.88rem;
  color: var(--ink);
}

@media (max-width: 560px) {
  .detalhes-list {
    grid-template-columns: 1fr;
  }
}

/* ---- Tela de detalhes (cabeçalho + card + timeline) — usada pelo
   SAC e pelo ERP, qualquer módulo com um fluxo de "abrir -> acompanhar
   -> encerrar" pode reaproveitar. ---- */

.detalhes-header {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 20px;
}

.detalhes-protocolo {
  font-size: 1.1rem;
  font-weight: 700;
  color: var(--ink);
  letter-spacing: 0.01em;
}

.detalhes-status-chip {
  font-size: 0.76rem;
  padding: 5px 12px;
}

.detalhes-grid {
  display: grid;
  grid-template-columns: 1.1fr 0.9fr;
  gap: 24px;
  align-items: start;
}

.detalhes-card {
  background: var(--surface);
  border: 1px solid var(--surface-border);
  border-radius: var(--radius);
  padding: 28px;
  box-shadow: 0 1px 2px var(--shadow);
}

.detalhes-relato {
  border-top: 1px solid var(--surface-border);
  padding-top: 18px;
}

.detalhes-relato-label {
  font-size: 0.7rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--ink-soft);
}

.detalhes-relato p {
  margin: 8px 0 0;
  font-size: 0.88rem;
  color: var(--ink);
  line-height: 1.5;
}

.detalhes-bloqueado {
  background: var(--accent-soft);
  color: var(--ink-soft);
  font-size: 0.85rem;
  border-radius: 8px;
  padding: 14px 16px;
  margin: 0 0 24px;
}

.acao-form {
  display: flex;
  flex-direction: column;
  gap: 16px;
  padding-bottom: 24px;
  margin-bottom: 24px;
  border-bottom: 1px solid var(--surface-border);
}

.acao-form .form-actions {
  margin-top: 0;
  padding-top: 0;
  border-top: none;
}

.timeline {
  list-style: none;
  margin: 0;
  padding: 0;
}

.timeline-item {
  position: relative;
  padding: 0 0 22px 22px;
  border-left: 2px solid var(--surface-border);
}

.timeline-item:last-child {
  border-left-color: transparent;
  padding-bottom: 0;
}

.timeline-dot {
  position: absolute;
  left: -6px;
  top: 2px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--accent);
  box-shadow: 0 0 0 3px var(--surface);
}

.timeline-content {
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.timeline-date {
  font-size: 0.7rem;
  color: var(--ink-soft);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.timeline-title {
  font-size: 0.86rem;
  font-weight: 600;
  color: var(--ink);
}

.timeline-comment {
  margin: 2px 0 0;
  font-size: 0.84rem;
  color: var(--ink);
  background: var(--accent-soft);
  border-radius: 8px;
  padding: 8px 12px;
  line-height: 1.4;
}

.timeline-author {
  font-size: 0.74rem;
  color: var(--ink-soft);
  font-style: italic;
}

@media (max-width: 960px) {
  .detalhes-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 560px) {
  .detalhes-card {
    padding: 20px;
  }
}

.form-row {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 18px;
}

.form-field {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.form-field-wide {
  grid-column: span 2;
}

.form-field-full {
  grid-column: 1 / -1;
}

.form-field label {
  font-size: 0.75rem;
  color: var(--ink-soft);
  font-weight: 600;
  letter-spacing: 0.02em;
}

.form-field input,
.form-field select,
.form-field textarea {
  border: 1px solid var(--surface-border);
  border-radius: 8px;
  padding: 9px 12px;
  font-size: 0.88rem;
  color: var(--ink);
  background: var(--bg);
  outline: none;
  font-family: inherit;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.form-field input:focus,
.form-field select:focus,
.form-field textarea:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-soft);
}

.form-field textarea {
  resize: vertical;
}

.form-readonly {
  background: var(--accent-soft) !important;
  color: var(--ink-soft) !important;
  cursor: default;
}

.form-actions {
  display: flex;
  justify-content: flex-end;
  margin-top: 28px;
  padding-top: 20px;
  border-top: 1px solid var(--surface-border);
}

.form-actions .button-primary {
  padding: 11px 28px;
}

.chamados-card {
  background: var(--surface);
  border: 1px solid var(--surface-border);
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: 0 1px 2px var(--shadow);
}

.chamados-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.86rem;
}

.chamados-table th {
  text-align: left;
  font-size: 0.7rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--ink-soft);
  padding: 14px 18px;
  border-bottom: 1px solid var(--surface-border);
  background: var(--accent-soft);
}

.chamados-table td {
  padding: 14px 18px;
  border-bottom: 1px solid var(--surface-border);
  color: var(--ink);
  vertical-align: top;
}

.chamados-table tbody tr {
  transition: background 0.15s ease;
}

.chamados-table tbody tr:hover {
  background: var(--accent-soft);
}

.chamados-table tbody tr:last-child td {
  border-bottom: none;
}

.chamados-vazio {
  text-align: center;
  padding: 64px 24px;
  color: var(--ink-soft);
  font-size: 0.9rem;
}

.chip {
  display: inline-block;
  font-size: 0.72rem;
  font-weight: 600;
  padding: 4px 10px;
  border-radius: 999px;
  letter-spacing: 0.02em;
  white-space: nowrap;
}

/* Variantes genéricas (cross-módulo). Módulos específicos como o SAC
   definem as próprias variantes de status em seu module.css. */
.chip-sucesso {
  background: #d1fae5;
  color: #065f46;
}

.chip-neutro {
  background: #e2e8f0;
  color: #475569;
}

@media (prefers-color-scheme: dark) {
  .chip-sucesso {
    background: rgba(16, 185, 129, 0.18);
    color: #34d399;
  }
  .chip-neutro {
    background: rgba(148, 163, 184, 0.18);
    color: #cbd5e1;
  }
}

.produto-linha {
  display: block;
  font-size: 0.74rem;
  color: var(--ink-soft);
  margin-top: 2px;
}

.numero-atendimento {
  font-weight: 600;
  color: var(--accent);
}

.acao-link {
  font-size: 0.78rem;
  color: var(--ink-soft);
  text-decoration: none;
  border: 1px solid var(--surface-border);
  border-radius: 6px;
  padding: 5px 10px;
  white-space: nowrap;
  transition: color 0.18s ease, border-color 0.18s ease, background 0.18s ease;
  /* reset de <button>, já que este componente também é usado como botão
     (ex: ações de excluir/desativar dentro de um <form>) */
  background: transparent;
  cursor: pointer;
  font-family: inherit;
}

.acao-link:hover,
.acao-link:focus-visible {
  color: var(--accent);
  border-color: var(--accent);
  background: var(--accent-soft);
}

/* Layout genérico "formulário + lista lado a lado", usado nas telas de
   cadastro (SAC e Configurações). */
.cadastro-grid {
  display: grid;
  grid-template-columns: 320px 1fr;
  gap: 24px;
  align-items: start;
}

@media (max-width: 900px) {
  .cadastro-grid {
    grid-template-columns: 1fr;
  }
}

.cadastro-tabs {
  display: flex;
  gap: 8px;
  margin-bottom: 20px;
  border-bottom: 1px solid var(--surface-border);
}

.cadastro-tab {
  border: none;
  background: none;
  padding: 10px 4px;
  margin-bottom: -1px;
  font-size: 0.86rem;
  font-weight: 600;
  color: var(--ink-soft);
  cursor: pointer;
  border-bottom: 2px solid transparent;
  transition: color 0.18s ease, border-color 0.18s ease;
}

.cadastro-tab + .cadastro-tab {
  margin-left: 16px;
}

.cadastro-tab:hover {
  color: var(--ink);
}

.cadastro-tab.ativa {
  color: var(--accent);
  border-bottom-color: var(--accent);
}

.cadastro-excluir-form {
  display: inline-block;
}

.acao-link-perigo:hover,
.acao-link-perigo:focus-visible {
  color: #dc2626;
  border-color: #dc2626;
  background: rgba(220, 38, 38, 0.08);
}

@media (max-width: 900px) {
  .module-content {
    padding: 24px 16px 48px;
  }
  .chamados-table {
    font-size: 0.8rem;
  }
  .chamados-table th,
  .chamados-table td {
    padding: 10px 12px;
  }
  .form-row {
    grid-template-columns: repeat(2, 1fr);
  }
  .form-field-wide,
  .form-field-full {
    grid-column: 1 / -1;
  }
}

@media (max-width: 560px) {
  .form-row {
    grid-template-columns: 1fr;
  }
  .form-field-wide,
  .form-field-full {
    grid-column: 1;
  }
  .form-card {
    padding: 20px;
  }
}

@media (prefers-color-scheme: dark) {
  .form-alert {
    background: rgba(197, 48, 48, 0.15);
    border-color: rgba(197, 48, 48, 0.4);
    color: #f5b5b5;
  }
  .form-alert-success {
    background: rgba(16, 185, 129, 0.18);
    color: #34d399;
    border-color: rgba(16, 185, 129, 0.4);
  }
}

/* ---- Busca dinâmica de produto (autocomplete leve, sem libs) ---- */

.produto-busca {
  position: relative;
}

.produto-busca-input {
  /* o input fica dentro de uma <div> (não é filho direto do flex
     .form-field), então não herda o "stretch" automático — sem isto
     ele volta ao tamanho padrão do navegador (~20 caracteres). */
  width: 100%;
  box-sizing: border-box;
}

.produto-busca-invalido .produto-busca-input {
  border-color: #dc2626;
}

.produto-busca-lista {
  position: absolute;
  z-index: 20;
  top: calc(100% + 4px);
  left: 0;
  right: 0;
  margin: 0;
  padding: 6px;
  list-style: none;
  background: var(--surface);
  border: 1px solid var(--surface-border);
  border-radius: 10px;
  box-shadow: 0 12px 24px var(--shadow-hover);
  max-height: 240px;
  overflow-y: auto;
}

.produto-busca-lista li {
  padding: 8px 10px;
  border-radius: 6px;
  font-size: 0.86rem;
  color: var(--ink);
  cursor: pointer;
}

.produto-busca-lista li:hover,
.produto-busca-lista li.ativo {
  background: var(--accent-soft);
}